Connect to your guests with the GuestU Phone & App
The instant messaging is gaining more and more relevance on the way we all communicate. If your guests spend most of the time out of the accommodation wouldn’t it be great to stay in touch with them whenever needed?
We offer you the possibility to connect with your guests before, during and after their stay, in a very easy way. All you need is to provide your guests a mobile app powered by GuestU for them to download.
Besides being aligned with the must have tech trends for hospitality and improving your overall service, you will also be able to:
• Attend your guests’ needs from everywhere
• Personalize the interaction with your guests
• Provide your guests more comfort for not having to queue at reception
• Increase your guests’ overall satisfaction
You may also take this chance to cross-sell your services and drive
User friendly layout
Our intuitive and user friendly back office allows you to easily have a full picture of how many messages are unread or need action. You may also:
• Text your guests (Chat)
• Change your status (Online/Offline)
• Manage the interaction with guests and their requests
• Analyze guests’ feedback in real time
• Send push notifications
Stand out by messaging your guests before they arrive, during their stay
or after check-out!